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Understand Your Agreement With 999rcom

These Terms & Conditions set out what you agree to when you open and use your 999rcom account — covering how your wallet works, what we expect from you, and what you can expect from us.

Account eligibility rules applyJazzCash, Easypaisa, Raast wallet conditionsPakistan access subject to local lawAccount suspension terms stated clearlyContact us to raise a dispute

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What These Terms Cover and How They Apply

999rcom Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on 999rcom, you accept these Terms & Conditions in full. They govern every interaction — from your first JazzCash deposit to any Easypaisa withdrawal request and every session in the lobby. You must be of eligible age under local law and access

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the platform only where it is permitted in your region. We reserve the right to update these terms; when we do, we'll notify you through your registered account. Continued use after a change means you've accepted the revised version. Your account is personal — sharing login
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credentials or opening duplicate accounts breaches these terms and may result in suspension. Raast transfers and other wallet transactions are subject to the same account rules as all other payment methods. If a transaction is flagged during verification, we'll contact you through your registered details before
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taking any action. These terms do not override any applicable law in Pakistan, and where a clause conflicts with local regulation, local law takes precedence.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

Reach Us About Your Account Terms

If any part of these Terms & Conditions is unclear, or you need to raise a concern about your account agreement, our support team can walk you through it. We handle queries about account standing, wallet conditions, and eligibility questions through the channels below.

Team online

Live Chat

Open the chat widget inside your account dashboard to raise a terms query directly. Our team responds during active support hours and can clarify any clause.

Email Support

Send a detailed message to our support address for written confirmation on account terms, wallet rules, or any decision made under these conditions.

Account Help Centre

Visit the Help section in your account settings for written summaries of key terms, wallet rules covering JazzCash and Easypaisa, and steps to appeal a decision.

HOW WE HANDLE THIS

Account Security and Data Under Our Terms

Our Terms & Conditions are not just a legal document — they describe how we actually operate your account. From how your session data is stored to how wallet verification works, these rules protect both sides of the agreement. Here is what we commit to under these terms.

Data Retention

We keep your account data only as long as needed to operate your account and meet any legal obligations. You can request a summary of what we hold by contacting support.

Account Security

Your account login is protected by OTP verification on each new device. Never share your PIN or password — any breach caused by sharing credentials falls outside our liability under these terms.

Cookie Use

We use session cookies to keep your account active and preference cookies to remember your lobby settings. You can manage cookie permissions through your browser, though some features may not work without session cookies.

Requesting Changes

To update your registered details — including the wallet number linked to JazzCash or Easypaisa — submit a request via live chat or email with your account ID and a copy of your valid ID document.

Common Questions About Our Terms

These are the questions we hear most often about account terms, wallet conditions, and what happens when something goes wrong. Each answer reflects how we actually apply these Terms & Conditions day to day.

Duplicate accounts breach these terms. We may suspend both accounts and review any pending wallet transactions. Contact support before opening a second account to understand your options.

We will notify you via your registered account details before material changes take effect. Continued use of your account after that notification means you accept the updated terms.

The same account terms apply across all payment methods. Each wallet — JazzCash, Easypaisa, Raast — must be registered in your own name and match the verified details on your account.

Send a written dispute through email support with your account ID and the transaction or decision reference. We'll review and respond with a written outcome within the timeframe stated in the Help Centre.

We do not sell your data. Information may be shared only where required by law or to process a payment through your chosen wallet provider, such as completing a Raast transfer.

Yes. Contact support via live chat or email, request account closure, and any verified wallet balance will be returned to your registered JazzCash or Easypaisa account after standard verification.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Understand Your Agreement With 999rcom

Reach Us About Your Account Terms

Live Chat

Email Support

Account Help Centre

Account Security and Data Under Our Terms

Common Questions About Our Terms

01 What happens if I break the terms by opening a duplicate account?

02 Can 999rcom change the Terms & Conditions without warning?

03 Do the terms apply differently to JazzCash versus Easypaisa or Raast payments?

04 How do I dispute a decision made under these terms?

05 Is my account data shared with anyone outside 999rcom?

06 Can I close my account if I no longer agree with the terms?

Terms & Conditions

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